Your Privacy Matters
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last updated: December 15, 2024
Our Privacy Principles
These core principles guide how we handle your personal information.
Data Protection
We implement industry-standard security measures to protect your personal information.
Transparency
We are clear about what data we collect, how we use it, and who we share it with.
User Control
You have control over your data and can request access, correction, or deletion at any time.
Data Minimization
We only collect and process data that is necessary for our services.
Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. Here's what we collect:
Personal Information
- Name and contact details
- Email address
- Phone number
- Company information
Technical Information
- IP address
- Browser type and version
- Device information
- Usage analytics
Communication Data
- Messages and inquiries
- Support tickets
- Feedback and reviews
- Newsletter subscriptions
Project Information
- Project requirements
- Technical specifications
- Business objectives
- Collaboration data
How We Use Your Information
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Encryption
Data encrypted in transit and at rest
Access Controls
Limited access on need-to-know basis
Regular Audits
Security assessments and monitoring
Secure Infrastructure
Industry-standard hosting and security
Your Rights
You have the following rights regarding your personal information:
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. These technologies help us:
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
We will respond to your request within 30 days. For urgent matters, please call us at +254 701 876 510.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.